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Return & Cancellation Policy


Return

The Product was purchased in the last 3 days The Product is in its original packaging (intact) and no seal is broken (unopened) Reason for return has to be valid and return acceptance conditions met ( check on below ) 1. Delivery of wrong item 2. Delivery of faulty Product 3. Delivery of products with missing parts 4. Incorrect content on the website




How do I request for a return?

Option 1: Communicating with us by Facebook page. Option 2: By calling Suchishoilis Customer Service on +880172261444 Option 3: Directly drop off the product at the office premises.




What are the conditions for returning a product?

If you have bought any product from us, and want to return it, please refer to the requirements stated in the list below to know the conditions for returning your product.




How to send your product to Suchishoili.com? How much will it cost you?

Our Customer Service will arrange for pick-up of the product from your address, free of delivery charge. If you live outside Dhaka, please send your product by Any reputed Courier Service.If your return claim is validated, we will reimburse your courier charge.




Where to return the product?

In an event where you have failed to provide your product to our pick-up, kindly have your returns shipped or dropped-off to our - Returns Mailing Address: House 10, Road 12, Block F, Niketan, Gulshan 1, Dhaka - 1212, Bangladesh




If your returned product is not validated for return, how are you informed?

If your return is invalid, then we will call you to explain the issue and send the item back to you. We will arrange the delivery of the item. You can still avail warranty if you have.